Sales Policy of Lucktopix
Effective Date: February 17, 2025
At Lucktopix, we are committed to offering a seamless shopping experience while ensuring transparency and customer satisfaction. This Sales Policy outlines the terms and conditions that apply to all sales made through our website. By making a purchase on our site, you agree to be bound by these terms.
1. Product Availability
We strive to maintain up-to-date product listings on our website, but the availability of products may vary. While we make every effort to ensure that all items listed are in stock, some items may be out of stock or discontinued. If an item you have ordered is not available, we will notify you promptly and offer you the option to:
- Choose an alternative product.
- Cancel the order and receive a full refund.
- Wait for the product to be restocked.
2. Pricing and Payment
All prices listed on our website are in USD and are subject to change without notice. Prices do not include applicable taxes or shipping fees unless stated otherwise.
We accept a variety of payment methods including credit/debit cards, PayPal, and other secure online payment systems. Payments are processed through secure channels, ensuring the safety and privacy of your financial information. By placing an order, you authorize us to charge your payment method for the total order amount, including any taxes, shipping, and handling fees.
3. Sales Promotions
Lucktopix may offer sales promotions, discounts, and special offers from time to time. These promotions are subject to specific terms and conditions, which will be clearly communicated on the website or via email. Discounts or promotional codes cannot be combined with other offers unless explicitly stated.
Promotions are valid for a limited time and may be discontinued at any time without notice. We recommend reviewing the specific terms of each promotion before making a purchase.
4. Shipping and Delivery
We provide various shipping options for your convenience. Shipping fees are calculated based on the delivery method, destination, and size of the order. We strive to process and ship all orders promptly, typically within 1-2 business days from the date of purchase.
Delivery times may vary depending on the shipping method selected and the location of delivery. Estimated delivery times will be provided at checkout.
While we aim to deliver your order in the specified time frame, we cannot be held responsible for delays caused by external factors such as weather, customs processing, or carrier delays.
5. Order Processing and Confirmation
Once your order is successfully placed, you will receive an order confirmation email that includes your order details. Please review this information carefully. If you notice any discrepancies or need to make changes to your order, contact us immediately at info@lucktopix.xyz.
In the case of a payment failure, we will notify you via email and give you the opportunity to resolve the issue. Your order will only be processed once payment has been successfully received.
6. Returns and Refunds
Our Return and Refund Policy applies to all sales made through Lucktopix. If you are not satisfied with your purchase, you may be eligible for a return and refund, as outlined in our Return Policy. Returns must be made within 30 days of purchase, and products must meet the specified return conditions.
Refunds will be processed within 7-10 business days after receiving the returned product, and will be credited back to the original payment method.
7. Customer Responsibility
It is the customer’s responsibility to ensure that all information provided during the checkout process is accurate, including shipping and billing details. Lucktopix is not responsible for delays or issues caused by incorrect information provided by the customer.
In the event that an order is undeliverable due to incorrect shipping information, the customer will be responsible for the return shipping fees.
8. Limitation of Liability
Lucktopix is not liable for any damages, losses, or expenses resulting from the use of our website, the products sold, or any delays or errors in processing orders. We do not guarantee that our website will be error-free or that all products will be available at all times.
Our liability is limited to the amount paid for the product or service in question.
9. Changes to This Policy
We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates.
10. Contact Us
If you have any questions or concerns regarding our Sales Policy or need assistance with an order, please contact us:
- Email: info@lucktopix.xyz
- Phone: 586-797-7821
- Address: 239 Ritter Avenue, Southfield, Michigan, United States
Thank you for choosing Lucktopix. We are committed to providing you with high-quality products and excellent customer service to ensure a positive shopping experience. Should you have any questions or need assistance, do not hesitate to reach out.